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BPE Career Opportunities

Burt Process EquipmentBurt Process Equipment was founded in 1970 and has been a growing industrial distributor and manufacturer ever since. We are a worldwide leader in the design, manufacture, and distribution of thermoplastic high purity and corrosion resistant equipment, systems and services. Currently, our engineered systems provide proven solutions for the pharmaceutical, biotechnology, institutional, and chemical processing markets. We are continually looking for new associates who bring a high level of enthusiasm and commitment to our organization.  Please email Human Resources to submit a resume if you are interested in learning more about exciting career opportunities at Burt Process. You should receive an email or phone call within 48 hours.

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When you join the Burt Process team, you are joining an incredibly exciting and dynamic culture.

 

Burt Process team members are driven to succeed and continually go above and beyond what is required of them to service our customer’s needs.  Our company culture is to come to work with a positive attitude and a “can-do” approach to all our daily responsibilities and challenges.

We share a high level of respect for one another and a teamwork approach within all areas of our company.  We have the pride, passion, and commitment to exceed our customer’s expectations and surpass our competition in every regard. We encourage and assist all of our associates to reach their highest professional potential which equally benefits the individual and our organization.

BPE offers competitive salaries and benefits, including medical, 401k & tuition reimbursement. 
Your interest in employment with BPE is appreciated. When you submit your resume, an email will be sent to you confirming your submission. You will be contacted if there is an interest in your skills and qualifications.

Engineering Fabrication Welding Customer Service

 

Current Available Positions:

 

Position Title: Customer Account Specialist                      Posted 8/7/2018

Department: Customer Relations Department

Salary: TBD based on experience and qualifications

Travel Required:   Yes, less than 5% of travel on average.

Position Summary:

Our Customer Account Specialist positions success depends on talented individuals who are passionate about building relationships. They will support new and existing accounts by promoting the value of the organization's products and services while aiding in the overall growth and market share. This position is strongly focused around ensuring a highly positive, supportive experience that builds relationships through proactive communication, needs assessments and value-added services.

Essential Functions:

  • Support exceptional team communication through collaboration to ensure that customers’ needs and company objectives are being carried out
  • Provide first tier support and customer satisfaction via email, phone, and web-agent in a professional, personable manner, ensuring an excellent and consistent impression
  • Perform needs assessments with customers to understand and promote the unique value our organization brings
  • Assess, profile and qualify leads, prospects, and accounts and take the effort to maximize account potential and strategic alignment
  • Directly respond to or coordinate responses to customer needs (expediting, problem escalation, on-site support, education, price negotiation, etc.)
  • Customer follow-ups in relation to business development, quotes, orders, problems, and account health
  • Manage high value and technical opportunities through CRM
  • Support regional team objectives along with supporting BPE corporate goals
  • Prepare and manage follow through on vendor initiatives
  • Efficiently navigate and understand vendor manuals, websites, pricing sheets and discount schedules
  • Efficiently operate company ERP & CRM systems
  • Perform all work in accordance with BPE guidelines and policies
  • Participate in scheduled corporate and vendor training, meetings and initiatives

Knowledge and Skills:

  • Strong computer skills (Microsoft products and CRM sales force)
  • Strong analytical & logical thinking, problem-solving and communication skills (written and verbal)
  • Detail-Oriented, prominent organization (time management & multitasking)
  • Self-Motivated, flexible, and adaptable to customer and organizational changes
  • Team Player, professional, personable and respectful presentation
  • Strong interpersonal skills
  • Works well under pressure and has the ability to handle objections
  • Consistent follow through and personal accountability
  • Strong negotiating skills

Minimum Qualifications:

  • Minimum of Associates Degree or Equivalent Experience (BA/BS Preferred)
  • At least 2 years of experience in Sales and/or Customer Service related position
  • Needs assessment and identification experience

Physical Requirements:

  • Must be able to lift 10lbs unaided
  • Must be able to sit for long periods of time
  • Must be able to type, bend and reach
  • Must be able to travel at least 5% of the time

Environment:

  • Typical professional, office setting
  • Must be able to handle varying levels of stress
  • Routinely use standard office equipment such as computers, phones, copiers, printers, fax machines, etc.

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Position Title: Project Engineer                   Posted 8/7/2018

Department:  Engineering

Salary: TBD based on experience and qualifications

Travel Required:   Yes, less than 5% of travel on average.

Position Summary:

The Process Engineer is responsible for actively listening to and clearly communicating with customers and the BPE team in regards to project designs, drawings, fabrication, tracking and follow up, problem resolution and project completion deadlines.

Essential Functions:

  • Communicate with customers effectively during design/fabrication to ensure it goes smoothly, ensuring customer deadlines are met.
  • Support the Engineering department by creating project designs and drawings to customer specifications.
  • Mechanical Design (AutoCAD drawings of assemblies and skid weldments)
  • Develop processes (P&ID, Functional Logics, Components selection) as a basis for mechanical and electrical designs.  
  • Project Management (Project review, Assemblies Release/Procurement)
  • Equipment Inspection and review
  •  Functional Equipment/Testing
  • Maintain tracking on all projects status/issues/fabrication by staying in constant communication with internal resources to ensure there are no unforeseen delays/issues.
  • Resolve project issues that may arise, during or after fabrication as quickly as possible while maintaining a team-oriented outlook.
  • Develop system operation manuals for customers as needed.
  • Escalate any issues surrounding: completed designs, major design changes, financial decisions, major and/or expensive project additions/changes.
  • Achieve project completion deadlines, while communicating effectively with the BPE team and customer.
  • Research and resolve any system design flaws that are discovered.

Knowledge and Skills:

  • Problem Solving
  • Logical thinking
  • Multi-tasking
  • Time management
  • Presentation Skills
  • Technical Capacity
  • Excellent Written and Verbal Communication
  • Foresight
  • Project Management
  • Organization
  • Team- oriented
  • Adapt to various levels of customers and co-workers to create a team atmosphere

Minimum Qualifications:

  • Bachelor’s in engineering is required.  (Mechanical or Chemical preferred). 
  • 0-3 years in a related field
  • Knowledge of general mechanical and chemical engineering principles, specifically including fluid mechanics, structural, heat transfer, chemical compatibility and piping systems.
  • Familiar with computers/software including MS Office package, CAD, 3D modeling, etc.

Physical Requirements:

  • Must be able to lift 10lbs unaided
  • Must be able to sit for long periods of time
  • Must be able to type, bend and reach
  • Must be able to travel at least 5% of the time

Environment:

  • Typical professional, office setting
  • Must be able to handle varying levels of stress
  • Routinely use standard office equipment such as computers, phones, copiers, printers, fax machines, etc.

 

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Marketing Internship Opportunity        (Unpaid/Credits)                 Posted: January 2018     UPDATED: 07/2018

Are you creative? Pursuing a career in marketing, design, or communications? In need of an experience?

We may have just the opportunity at Burt Process Equipment. Our Marketing team is accepting applications for an intern looking for experience. This is a part-time position for Fall/Winter.

As an intern for BPE you will gain hands-on experience and work with a great team who not only works hard but likes to have fun too! We offer a flexible schedule and a great working environment.

Located in Hamden, Connecticut our facility is conveniently close to Quinnipiac University, Yale University, Albertus Magnus College and Southern Connecticut State University.

As a Marketing Intern you will be responsible for handling tasks including but not limited to:

  • Internal communications and digital display announcements
  • Social media posting and content development
  • Tradeshow and event preparation
  • Photo editing and digital design
  • Website updates and page design
  • Blog updates and development
  • Administrative tasks – tracking orders for branded materials, fulfilling literature requests and scheduling

Desired skills:

  • Proficient in Adobe CC Suite – Photoshop, Illustrator, InDesign
  • Knowledge of design principles and structure for both print and web (creativity!)
  • Strong organizational skills – daily task lists, file system, order tracking, attention to detail
  • Writing skills – blogging, drafting verbiage for projects, internal communication etiquette
  • Professional and positive attitude, team player

Interested candidates should apply and submit a cover letter or a brief statement of your interest in the position, your resume and contact information. Please include samples of your work as a PDF or provide a link to your online portfolio. A LinkedIn in profile is required.

If your qualifications match the needs of the position we will reach out to you to schedule an interview.

 

 

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